FAQ

Currently, we only accept payments via Paypal and Payoneer.

We make your online shopping experience simpler, safer, and more secure by using Secure Sockets Layer (SSL) technology. This technology encrypts any data you transmit over the internet. A padlock will appear at the top of your browser if SSL is enabled. Click here to learn more about getting an SSL certificate.

In addition, the location (URL) box at the top of your browser will now begin with “https:” instead of “http:”.

If you’re not completely satisfied with your purchase, you have the flexibility to return the product within 30 days of receiving it for a full refund.

Items must be returned unworn, unwashed, in their original condition and with all tags attached.

We reserve the right to refuse returns on items that show signs of wear or do not meet the above criteria.

The quickest way to ensure you get the product you want is to return the purchased product and, after accepting the return, purchase the new product separately.

Please inspect your order upon receipt and contact us within 24 hours if the product is faulty, damaged or if you have received the wrong product so we can assess the issue and resolve it.

Once we receive your return, please allow 7-14 business days for processing. Once completed, a refund confirmation email will be generated and sent to you.

Order Cutoff Time: 5:00 PM (EST) (Monday – Friday)

Order Processing Time: 1-3 Days (Monday – Friday)

Shipping Time: 7-15 Days (Monday – Friday)

Once your order has been shipped, you will receive an email notification from us with a tracking number that you can use to check the status of your order. Please allow 48 hours for tracking information to become available.

After purchasing, you have 24 hours to cancel your order by contacting us. After this time, we do not guarantee order cancellation.